9 AI Moments in the Public Sector

In this whitepaper (only in German) for IBM iX, I have curated nine AI moments where government employees and citizens experience the power of change through AI. The focus was deliberately not on the technological possibilities, but on the new experiences that are created.

Translation of the prompt: "Compare the patents of both parties and give me similarities and differences." – The whitepaper discusses the role of AI in knowledge management for state employees like lawyers in this example.

Translation of the prompt: "Compare the patents of both parties and give me similarities and differences." – The whitepaper discusses the role of AI in knowledge management for state employees like lawyers in this example.

Translation of the button text: "Check building application" – The integration of foundation models into existing processes is one of the key opportunities to accelerate public administration.

Translation of the button text: "Check building application" – The integration of foundation models into existing processes is one of the key opportunities to accelerate public administration.

Translation of the prompt (from turkish): "Ask the question in your own language!" – The role of AI for citizen services can also be of great importance in reducing barriers.

Translation of the prompt (from turkish): "Ask the question in your own language!" – The role of AI for citizen services can also be of great importance in reducing barriers.

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Process design in the public sector